2nd Line Engineer

T2M are currently working with an award-winning managed service who recently have won another contract are now looking to build a new security cleared services team which includes 2^nd and 3^rd line engineers and infrastructure engineers to support EUC, desk side, infrastructure and networking projects.

A long-established provider of managed IT across both public and private sectors with decades of experience and a reputation for reliability, the business helps clients work smarter and safer by supporting it services, deploying cloud infrastructure, and managing security, comms and much more.

• Up to £35k
• Permanent, Hybrid 1-2 days a week
• Sponsorship will not considered for this role
• You must have active security clearance or be eligible for security clearance for this role

To be successful as 2nd Line Engineer, you will have the following skills and experience:

• You’ll have experience working in a security cleared environment, either with active SC or have previously been through the security vetting process.
• Be a broadly skilled engineer with experience working in a busy support desk as a point of escalation for first line.
• Ideally, you’ll have experience working with an external EUC/1^st line support team and are good at extracting context for ticket resolution from technical and non-technical users, using remote monitoring tools to understand, evaluate and solve technical tickets.

A solid team can make or break delivery. If you are looking to find a team that will push you to grow and have you back when things get tough, this role is going to tick all your boxes.

They’ve more than doubled their seat count in the last 6 months, another MOD contract win and a track record in delivery across midmarket and enterprise. Things are moving quickly, as will the responsibilities, promotional and personal development opportunities.

You’ll be someone that’s excited by new projects, digital transformation and service delivery at scale, with an environment that focuses on technical delivery, pace and family life. Socially the team plays football, sim racing, some keen runners and a passion for motorsports.

• Sponsorship will not considered for this role.
• You must have active security clearance or be eligible for security clearance for this role.

T2M Resourcing is an equal opportunities employer.

Job ID: (SB-1429)