Strategic Account Manager

T2M are currently working with an award-winning managed service provider who, off the back of continued growth and new contract wins, are now looking to add a Strategic Account Manager to their Strategic Business Development team, reporting into the Head of Strategic Business Development.

A long-established provider of managed IT across both public and private sectors with decades of experience and a reputation for reliability, the business helps clients work smarter and safer by supporting IT services, deploying cloud infrastructure, and managing security, comms and much more.

This is a sales role, not a relationship babysitting one. Each customer portfolio already has a Service Delivery Manager who owns the relationship, service performance and technology roadmap. Your job is to turn what comes out of those QBRs and roadmap sessions into qualified opportunities and closed business, own the renewals across your portfolio, and use those relationships to generate referrals and net new. You won’t be cold starting a patch, the conversations are already happening, you just need to be the one who gets them over the line.

• up to £55k + commission + car
• Permanent, South Birmingham

To be successful as Strategic Account Manage, you will have the following skills and experience:

You’ll have at least 2 years in a B2B sales, account management or business development role with a proven track record of hitting or beating individual sales and GP targets. Experience selling managed services, IT solutions, telecoms or technology services would be a big advantage.

You’ll be comfortable running the full sales cycle from qualification and discovery through to proposal, negotiation and close, and know when to bring Pre-Sales in early. You won’t need to be technical, but you’ll understand enough about Microsoft 365, Azure, backup and DR and cyber security to hold a credible conversation and spot where the opportunity is, then translate it into business outcomes and ROI for anyone from an IT Manager to the C-Suite.

Just as important, you’ll be commercially driven, organised enough to juggle multiple opportunities and renewal dates at once, and someone who keeps the CRM and forecast accurate without being chased.

As Strategic Account Manager you’ll be selling into an established, growing customer base with the support of SDMs, Pre-Sales and technical specialists behind you, in an environment that focuses on commercial success, pace and family life. Socially the team plays football, sim racing, some keen runners and a passion for motorsports.

A solid team can make or break delivery. If you are looking to find a team that will push you to grow and have your back when things get tough, this role is going to tick all your boxes.

They’ve more than doubled their seat count in the last 6 months, with enterprise contract wins and a track record in delivery across midmarket and enterprise. Things are moving quickly, as will the responsibilities, promotional and personal development opportunities.

T2M Resourcing is an equal opportunities employer.

Job ID: (SB-1457)